Shipping

Every probeme.lol shirt is made to order — screen printed in batches by our print partner in Nashville, Tennessee. Nothing sits in a warehouse, so every order goes through the same three steps:

• The fulfillment cycle — orders are collected in 14-day cycles. Your order joins the cycle that is open when you pay; a pre-order joins the cycle its drop opens in.
• Submitted for fulfillment — when the cycle closes, the whole batch goes to our print partner together.
• Transit — 3–5 business days via USPS or UPS once it ships.

Our promise: every order ships by the ship-by date shown at checkout and in your order confirmation. Orders are batched in 14-day fulfillment cycles, and that date is 45 days after your order's cycle closes. A pre-order joins the cycle its drop opens in. If we ever can't meet it, we'll email you before that date and you choose: keep waiting, or cancel for a full refund. Shipping is a flat $5.95 — free on orders over $50 after any discount.

We print in batches, not one at a time. When a fulfillment cycle closes, every order in it is submitted to our print partner together. Printing usually takes about 15 days, and we promise it ships within 45 days of the cycle closing.

This is separate from transit time, and it's the trade for made-to-order: nothing is warehoused, nothing is wasted, and nothing is overprinted. The date your cycle closes — not the date you ordered — is what starts the clock, so order late in a cycle and you wait less.

After production, standard US shipping typically takes 3–5 business days via USPS or UPS. Any options and costs are shown at checkout before you pay.

Each fulfillment cycle takes orders for 14 days, and checkout shows the last day of the cycle you are joining. Order after it and you join the next cycle. A drop is open for a limited time, with its last order day on the drop page; when it closes its designs either stay in the shop or retire, and the drop page says which.

• All 50 US states
• PO boxes and APO/FPO military addresses
• International shipping is coming soon — for now we can't deliver outside the US, and checkout only accepts a US address

As soon as your order ships, we email you its tracking number, with a link to follow it whenever the carrier provides one. You can also view status any time from your account.

Every cycle is planned with the partner who prints and ships for us, but unusually high order volume — a design going viral, say — can mean more orders than that partner can make in time. If a surge of orders means our fulfillment partner can't produce and ship your order by its ship-by date, we will tell you — by email, before that date, not after.

A surge never changes what you paid, and it never takes away your choice. See Delays below for what happens next.

Occasionally something else adds time too: a holiday, a carrier problem, or a capacity issue at the partner who prints and ships for us. Whatever the cause, if your order may not ship by its ship-by date, we email you before that date, not after, with a link to choose what happens next. Either choice is free:

• Keep your order. We keep working on it, and you can still cancel for a full refund at any time before it ships.
• Cancel for a full refund to your original payment method.

If you don't answer and your order still hasn't shipped by its ship-by date, we cancel it and refund you in full automatically. We won't keep your money for an order you never agreed to wait for.

If tracking shows delivered but it never reached you, or it arrives damaged, email support@probeme.lol within 30 days and we'll send a free reprint or a full refund. Full details are in our Returns policy.

Nothing is printed until your order's fulfillment cycle closes, so until then you can change a size from your account or email us to cancel. Once the batch has gone to our print partner, it is being made for you and can't be cancelled. If we ever need to delay your order beyond what's promised here, we'll email you to choose to wait or cancel for a full refund, and if you don't answer we cancel and refund it for you.