Refunds & Reprints

We don't take returns. Every shirt is printed for your order, so there's nothing to send back and no exchanges. If something's wrong, here's the whole policy:

• Damaged, defective, misprinted, not what you ordered, or lost in transit — a free reprint or a full refund. You keep the original.
• The wrong size or color, and you picked it — a one-time 20% code toward the right one.
• Either way, tell us within 30 days of delivery.

Check the size guide before you order — it's the one thing we can't fix after printing.

If your order arrives damaged, defective, or doesn't match what you ordered, tell us within 30 days of delivery, using the report a problem form (in the footer, or on your order) or by emailing support@probeme.lol, with:

• Your order number
• A clear photo showing the whole shirt and the problem in one frame

We'll send a free reprint or a full refund to your original payment method — nothing to mail back.

Tell us within 30 days of delivery using the report a problem form and you get a one-time 20% code toward the right one. Once your order has shipped, the code appears as soon as you send the form and is emailed to you too. It works once and expires 90 days after it's issued. The original was printed for your order, so we can't refund or swap it.

• Wrong address entered at checkout — we can offer a reprint at cost or a partial refund of the product price (shipping non-refundable).
• Confirmed lost in transit (no fault of yours) — a free reprint or a full refund.

If your order hasn't shipped by its ship-by date — 45 days after your order's fulfillment cycle closes, shown at checkout and in your confirmation — you have the right to cancel for a full refund. We'll email you before that point if there's a delay, and if you don't tell us you'll wait, we cancel and refund it for you.

Use the report a problem form (in the footer, or on your order in your account), or email support@probeme.lol with your order number, a short description, and a photo.

• We reply within 5 business days
• Approved refunds post within 5–10 business days
• Reports more than 30 days after delivery, or damage and misprint claims without a photo, don't qualify

Refunds, store credit, and exchanges are not offered for buyer error (wrong size/color or change of mind), apart from the one-time wrong size discount code above. Custom, made-to-order goods received as ordered are non-returnable. This policy is presented before checkout and applies to all US orders. By placing an order, you acknowledge and agree to this policy.