Frequently asked
Questions & Answers
The things people ask most, answered without the runaround.
Are the aliens real?
We're not equipped to litigate that. We're equipped to print it on a shirt. Draw your own conclusions; wear them proudly.
What's a drop?
A drop is a limited run with a deadline. While the window is open you can order; when it shuts we print that batch and the design does not come back. Nothing here is warehoused and nothing is restocked, so a design you like today may simply be gone next month. Anything not tied to a drop stays on general sale.
How long until my order ships?
Everything is made to order in drops. A drop stays open for up to 14 days, then the whole batch goes to print — allow up to 11 days for production — then 3–5 business days in transit. Either way every order ships within 30 days of purchase; if anything changes that — a drop selling beyond what our print partner planned for, say — we'll email you before that date and you can wait or cancel for a full refund. Order late in a window and you wait less.
How much is shipping?
Flat $5.95 anywhere in the US, and free on orders over $50.
Do you ship outside the US?
Not yet. We ship to all 50 states, PO boxes, and APO/FPO military addresses.
What size should I order?
Our tees are unisex BELLA+CANVAS 3001 and run true to size. Between sizes or after a relaxed fit? Size up. Full measurements are on the Size Guide.
Can I return it if I ordered the wrong size?
Because each shirt is printed for your order specifically, we can't take it back for size or change of mind — but we'll send a one-time 20% code toward the right one.
What if it arrives damaged or misprinted?
Email support@probeme.lol within 30 days with your order number and one clear photo of the whole garment. Free replacement or full refund, and you keep the original.
Can I cancel or change my order?
It depends on the item. A drop item isn't printed until its window shuts, so email us any time before then. An item on general sale goes into production right away, so we can only catch it within 2 hours of purchase. Either way, if it hasn't shipped within 30 days you can cancel for a full refund.
How do I track my order?
We email a tracking link the moment it ships. You can also see live status any time from your account.
Do you take custom designs?
Not currently. If you have an idea that's too good to keep to yourself, send it to support@probeme.lol — we read everything.
Still wondering?
Ask us directly — a human reads every message, usually within two business days.
